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Loans Repayment

Repayment of your loan through SAPI is easy and convenient. We automatically apply a portion of your business’s daily sales for the purpose of loan repayment. You may also repay your loan early through the Loans tab of your online SAPI Dashboard.

I would like to change my direct debit details

Should the need arise to revise your direct debit, we're more than pleased to extend our support. To initiate this process, please feel free to reach out to our proficient Operations team. You can easily get in touch by sending an email ...

By SAPI Team
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Are there any charges applied on default?

In the unfortunate event of a loan default, the Total Amount Payable becomes immediately due upon request. This encompasses both the outstanding principal and the loan fee. It's noteworthy that SAPI loans bear no interest, which serves a...

By SAPI Team
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I’ve received a pre-default notice, what should I do now?

If circumstances allow, it's advisable to promptly fulfil your full contractual payment. However, if making a payment proves challenging or if payment-related concerns arise, we encourage you to reach out to us. Your proactive communicat...

By SAPI Team
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How do I recognise a notice of default?

Upon reaching the point of legal default on the loan, it becomes necessary for us to dispatch a Default Notice as per legal requirements. Your understanding of this process is appreciated, and should you have any queries or require furth...

By SAPI Team
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What is a pre-default notice?

A pre-default notice serves as a crucial alert indicating that your loan is currently overdue by at least 61 days, and there's a risk of default should another payment be missed. Our intention is to provide you with ample time and inform...

By SAPI Team
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What happens if my loan defaults?

In the unfortunate event of a loan default, our primary aim is to engage with you promptly and constructively. We will initiate communication through email as the initial step, followed by phone and formal letter correspondence. Our ulti...

By SAPI Team
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What is a default?

A loan default takes place when a borrower fails to make payments or breaches the terms of the loan contract, prompting the lender to formally terminate the loan. This scenario can apply to various types of accounts, spanning banks, mobi...

By SAPI Team
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Why was the amount debited from my linked bank account different than my repayment?

At SAPI, we employ the convenience of direct debit to collect your minimum monthly repayment. It's worth noting that if there are pending repayment funds stemming from your daily sales, those funds will be the initial source applied towa...

By SAPI Team
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Can I pay off my loan early?

We genuinely appreciate that our valued customers have diverse financial situations, and we're thrilled to present you with the opportunity to settle your loan ahead of schedule without incurring any extra charges. Whether you opt for a ...

By SAPI Team
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How do I repay my loan?

Here at SAPI, our commitment is to ensure that your loan repayment experience is both seamless and hassle-free. To achieve this, we've implemented an automatic process that deducts a fixed percentage of your daily sales to cover your loa...

By SAPI Team
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