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What is phishing and how to recognise it?
What is phishing and how to recognise it?
Tu Duong avatar
Written by Tu Duong
Updated over a week ago

At SAPI, safeguarding your online security is of utmost importance to us. Our objective is to empower you with the knowledge to shield your personal information and steer clear of falling victim to phishing scams.

Phishing scams, a common tactic employed by malicious entities, involve them impersonating SAPI in an attempt to deceive you into divulging your valuable personal details. These deceitful attempts can manifest through various mediums, including emails, letters, text messages, and even phone calls.

To discern authentic SAPI communications, take note that our email correspondences will invariably originate from an "" domain name. It's crucial to be vigilant for any variations or misspellings within the domain name, as these could be telltale signs of a phishing endeavor.

It's pertinent to remain cognizant that fraudsters can manipulate the "from" address to mimic a legitimate SAPI address, intensifying the need for constant vigilance and care.

Enhancing your protective measures, please be informed that SAPI will never solicit you to verify your username and password over the phone or via email. Similarly, we won't request the disclosure of personal or payment details through email, unless it is imperative to validate incomplete or erroneous payment information.

In our communications, a personalized approach is the norm. Addressing you by name and eschewing generic greetings such as "Dear Customer" or "Dear Valued Customer" underscores our authenticity. Moreover, we seldom include links unless they are in response to a specific query from our Customer Relations team or are an integral part of an automated investor sign-up email or SAPI promotion.

We sincerely hope that these insights prove beneficial in your ability to recognize and evade phishing scams. In the event you encounter any communication that raises suspicions, please don't hesitate to get in touch with us immediately. Your security and well-being remain our top priority.

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