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Information Requested by SAPI Loans FAQs

If additional information about you or your business is required by the SAPI Loans team, we’ll reach out through your online SAPI Dashboard and via email. Here, you’ll find steps on how to upload the requested documents.

Why haven’t I received a decision after three business days?

As part of our routine process, our goal is to provide you with an update on your application status within a span of one to three business days. In the event that you don't receive any communication during this timeframe, it might indic...

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How long does the application review process take?

Once you've successfully submitted all the required information, our diligent SAPI Loans Team will initiate the assessment of your application. In most cases, you can anticipate an update on your application status within a span of one t...

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What documentation are acceptable for submission?

At SAPI, our approach primarily hinges on partnerships to facilitate the acquisition of essential documentation and pertinent information needed for extending a loan to you. Nonetheless, to ensure comprehensive verification checks during...

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How long do I have to complete the information request?

We comprehend that assembling all the requisite information can be a time-consuming task. Therefore, if you've been asked to furnish additional details, we kindly recommend submitting them at your earliest convenience. Doing so ensures t...

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What if I don’t have all the requested information?

We empathize with the effort and potential challenges that come with gathering and submitting the necessary information for your loan application. Recognizing this, we want to emphasize the vital role that all requested information plays...

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Why do you need this information when I didn’t have to provide it in the past?

We acknowledge that furnishing supplementary information might occasionally feel like an inconvenience or appear redundant. However, this aspect holds great significance in our commitment to fortifying the security of our lending procedu...

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Why do I need to submit additional information?

We're thrilled that you've opted for SAPI Loans to propel your business forward! Occasionally, we might require some extra details from you to validate your identity or business information. This measure is in line with industry norms an...

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