How can we help?
Trust and Safety
Do you feed back information to the credit bureaus?
At SAPI, we understand how important it is for your business to establish and build its credit history. That's why we report your loan payments to the major business credit bureaus. By reporting your payments, we're helping your business...
What should you do if you suspect phishing
We understand how devastating it can be to fall victim to a scam, and we want to do everything we can to help. Unfortunately, in most cases, it may be challenging for SAPI to recover any funds lost in a scam. However, we take phishing ve...
What is phishing and how to recognise it?
At SAPI, we take online security very seriously. We want to help you protect your personal information and avoid falling prey to phishing scams. Phishing scams typically involve fraudsters posing as SAPI and trying to trick you into givi...
What contact details will SAPI use to contact me?
At SAPI, we understand how important it is to stay in touch with our customers. We typically use email to communicate with you regarding your loan application status, funding process, or any other loan-related inquiries. If you need to u...
Is it safe to be on, or use, SAPI?
At SAPI, trust and safety are our top priorities. We are committed to providing a secure platform for our community members, both partners and borrowers. Our mission is to offer a safe and reliable service, and we work tirelessly to ensu...
How can I keep my account secure?
We take the security of your account and information seriously, and we want to make sure that you feel confident in your account's safety. Here are some tips to help you keep your account secure: Multi-factor authentication We use multi-...