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Why was the amount debited from my linked bank account different than my repayment?

  • Updated

At SAPI, we employ the convenience of direct debit to collect your minimum monthly repayment. It's worth noting that if there are pending repayment funds stemming from your daily sales, those funds will be the initial source applied toward your repayment. Should there be any remaining balance after these pending funds are put into play, we will then proceed to initiate a debit from your linked bank account.

Please rest assured that a debit will only be initiated in cases where the pending funds are insufficient to cover the entire repayment. We prioritize providing you with a transparent and smooth repayment experience, and our dedicated team is readily available to address any additional inquiries you may have about the repayment process or any other facets of our loan offerings. Feel free to reach out to us – your satisfaction is our utmost priority.

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