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Why was the amount debited from my linked bank account different than my prepayment?

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SAPI uses direct debit to collect the minimum monthly repayment amount. If you have pending loan repayment funds from your daily sales, we will apply those funds first towards your prepayment. If there is any remaining amount after applying the pending funds, we will then initiate a debit from your linked bank account.

Please note that we will only initiate a debit if the pending funds are not enough to cover the entire prepayment. Our team is committed to ensuring a transparent and seamless prepayment experience for our clients, and we would be happy to answer any further questions you may have regarding the prepayment process or any other aspects of our loan products.

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