We are pleased to confirm that our system supports document uploads via iOS and Android devices when using a compatible web browser such as Safari or Google Chrome. If you encounter any issues with uploading documents using your mobile device, we recommend trying to upload them via a laptop or computer. Please ensure that any documents you upload meet the following requirements:
- The file format should be PDF, JPEG, JPG, TIFF or PNG.
- The file size should not exceed 25mb.
If you have any further questions or concerns regarding document uploads, please feel free to contact us.